Sarah is the co-founder and managing director of Snook, an award-winning design consultancy working at the forefront of civic, public sector and democratic innovation. Sarah focuses on making social change happen by re-thinking public services from a human perspective and regularly lectures and speaks around the globe on service design, innovation and civic engagement.

Sarah is a serial idea generator. She has co-founded MyPolice, CycleHack, Dearest Scotland and The Matter. She was awarded a Google Fellowship for her work in technology and democracy.